
This will force the app to save the new login information. If you recently changed your Skype account settings, try removing your Skype credentials from Windows Credentials.
Some users said that deleting the Skype for Desktop folder from C:\Users\UserName\AppData\Roaming\Microsoft\Skype for Desktop temporarily solved their problem.
Relaunch Skype, log in and check if the issue is gone. Right-click on it and rename it Skype_Old. Type %appdata% in the Windows Search bar. If some of the files from the AppData folder got corrupted, you could quickly fix the issue by renaming the old Skype folder. Check if Skype still signs you out of your account. If this is the case, stay logged in on a single device. Go to Settings, select Help and Feedback and check if you’re on the latest Skype version.Īdditionally, make sure you’re not signed in to multiple devices. That’s why the first thing you should do is ensure your Skype app is up-to-date.
Needless to say, running an outdated Skype version may trigger a long list of glitches. How to Fix Skype Randomly Logging You Out Update Skype Additionally, if you’re running an old app version, Skype may sometimes fail to work properly. If you recently edited your Microsoft account settings or changed your password, Skype will sign you out and prompt you to log in again. Or it unexpectedly signs you out during calls. When this happens, Skype actually signs you out instead of logging you in. But this feature may sometimes fail to work as intended. No need to enter your username or password.
If your Skype name is already linked to a Microsoft Account, click Next on the Your Skype account is now a Microsoft account screen.Additionally, you can enable the auto sign-in option, and Skype will automatically log you in. Log in using your Skype name and password. If you are currently logged in with a Microsoft Account, log out. If you don’t have a Microsoft Account, log in to Skype and add an email address to your Skype account as part of the process that follows. To make sure that your Skype account is properly protected, I recommend that you merge the Skype name with your Microsoft Account. The process of linking your Skype name to a Microsoft Account enables you to log in to Skype using either your legacy Skype name and password, or a Microsoft Account. For more information on two-factor authentication, see What Is Multi-Factor Authentication and How Does It Work? on the Petri IT Knowledgebase. But recently there have been reports of hackers using stolen credentials to access Skype using legacy named accounts, even where users have linked Skype to a Microsoft Account, which offer hardened security and two-factor authentication. It’s been some time since Microsoft started linking Skype names with Microsoft Accounts. In today’s Ask the Admin, I’ll show you how to secure your Skype account by merging it with a Microsoft Account.